Frequently Asked Questions

How can I search for products?

You may search for products by entering the product name or keyword in the Search Bar at the top of any page. Please enter a general description to get the most relevant results. The more keywords you use, the more specific the results are likely to be. When you find a product you’re interested in, simply click the product name or image for more details.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive within the guaranteed timeframe.
  • The item you received was not as described.
  • The item you received arrived damaged or faulty. 

If you have further questions, please do not hesitate to get in touch via Live Chat,  using the Contact Us form or by Emailing support@ambienceshop.com.